Frequently Asked Questions (FAQ)
Before You Email Us
Before getting in touch, please take a moment to browse the FAQs below — they cover the vast majority of questions we receive about lead times, sizing, finishes, custom orders, and shipping.
As a small, family-run workshop, checking here first really helps us spend more time handcrafting your stands (and replying more quickly when you do need us).
If you still can’t find what you’re looking for, we’re always happy to help — just drop us
a message via the contact form or email sales@audiochic.co.uk
Thank you for your understanding and support 💛
Do you have a discount code?
Yes — sign up to our newsletter on the home page to receive a 5% discount code.
Please confirm your subscription via the email you receive to activate the code.
How long do orders take to manufacture?
All stands are handcrafted to order.
Typical lead time is around 4 working weeks, including manufacture and dispatch.
We always aim to ship sooner where possible. Tracking is sent once your order is ready to collect by our courier.
Do you ship outside of the UK?
We are very proud Audio Chic's products ship around the world. Helpful shipping information can be found here: https://audiochic.co.uk/pages/shipping
What are the speaker stands made from?
All Audio Chic stands are made from solid hardwood only — never MDF or veneered plywood — and finished with a durable clear hardwax oil.
Available timbers:
Oak · American Walnut · Ash · Maple · American Cherry
Stands can also be supplied untreated if you wish to apply your own finish (please note this in Order Notes).
We don’t have a showroom, but you can view customer photos via: https://audiochic.co.uk/pages/owners-gallery
or our Instagram page: https://www.instagram.com/audiochicac/.
Timber samples can be posted for the cost of postage by request. Send us an email to sales@audiochic.co.uk with the timber samples required and your delivery address.
What stand height should I choose?
Please see our height guide here: https://audiochic.co.uk/pages/what-stand-height-should-i-buy.
How do the speakers stay on the Drunken Snipe?
The tilt angle is carefully calculated and not severe enough for speakers to slide.
We also include non-permanent adhesive dots for added security.
This is subjective and depends on your room.
Spikes & discs couple the stand to the floor
Rubber buffers isolate the stand from the floor
Use: spikes alone on carpet and spikes + discs on hard floors
All foot options are interchangeable.
What role do Isolation Plinths have?
Isolation plinths help reduce vibration and resonance, allowing your speakers to perform at their best. They isolate the speaker from the stand, reduce unwanted vibration and improve clarity and sound definition.
We’ve received consistently positive feedback from customers who choose isolation plinths with their stands.
Are you able to make speaker stands at specific heights?
Yes. Order the nearest height above your requirement and add your exact height in Order Notes.
Example: Need 625mm → order 650mm and request 625mm.
Tallest stand available: The Crane at 900mm.
Are the speaker stands suitable for all speaker brands?
Yes — we support a wide range of speaker brands and models. A large selection of speaker brand and models can be found here: https://audiochic.co.uk/collections/by-speaker-brand
If your model isn’t listed, simply provide the speaker dimensions when ordering and we’ll ensure a perfect fit. Custom speaker stands can be found here: https://audiochic.co.uk/collections/bookshelf-speaker-stands
My speakers are not rectangular - is this a problem?
Not at all. We can design top plates to suit any speaker shape.
Custom top plates: £10 per top plate, £20 per pair, £40 per pair with isolation plinths. Get in touch to check if we can obtain the shape template or to discuss providing a template. sales@audiochic.co.uk
What is the distance between the tri-legs at the bottom?
This varies by height and top plate size.
Approximate spacing:
Tall stands: 320–362mm ±5mm
Egret (400mm): ~219mm ±5mm
Snipe / Drunken Snipe: ~148mm ±5mm
250mm stands: ~215mm ±5mm
If you need a specific measurement, just ask.
Are additional isolation plinths able to be added later?
Yes. We offer an upgrade service, but the top plates must be returned to us.
Additional charges apply.
Are the stands sent fully assembled?
No — stands are shipped flat-packed for protection.
Assembly is quick and simple, with all fixings and instructions included.
What makes your products unique?
Our signature tri-leg design is design protected across the UK and Europe and instantly recognisable - a blend of timeless style and performance that has made them a talking point for audiophiles and interior enthusiasts alike.
At Audio Chic a passion for designing bespoke, handcrafted stands that deliver the perfect balance of aesthetic beauty, premium craftsmanship, and exceptional acoustic performance.
We’re also proud to be a Made in Britain member.
What is your return policy?
Full details here: https://audiochic.co.uk/pages/return